Privacy Policy

Privacy Policy

Introduction

Welcome to https://oral-hygiene-education.alertblitz.com (hereafter referred to as “OHE,” “we,” or “our”). We are dedicated to providing an exceptional user experience while prioritizing your privacy and data security. This comprehensive Privacy Policy outlines our practices regarding the collection, usage, and protection of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Protection Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://oral-hygiene-education.alertblitz.com
  2. All associated mobile and desktop applications
  3. Services and products offered through our platform
  4. Interactive features on our websites

Please note that this policy does not cover third-party platforms, apps, or services accessible via external links on our site, as they have their own privacy policies governing user data.

Processing Activities

This policy outlines our practices when users:

  1. Utilize our applications and services as authorized users.
  2. Visit and navigate through our websites linked to this Privacy Policy.
  3. Engage with us via communications such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information, categorized as follows:

  1. Account Information: This includes user-created accounts, usernames, and passwords required for access to our services.
  2. Payment Information: Details related to online transactions, such as payment card numbers, expiration dates, and billing addresses.
  3. Financial Information: Data associated with financial transactions, including bank account information (where processed).
  4. Purchase Information: Records of products or services purchased, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from mobile devices used to access our apps, such as device IDs or IP addresses.
  6. Location Data: Geographic coordinates and location-based services data provided by users’ devices when using our location-enabled services.
  7. Feedback: User-generated content, including reviews, comments, and survey responses.
  8. Social Media Information: Data from social media platforms when users choose to connect their accounts with ours.
  9. Product Information: Details about products or services that users inquire about or purchase on our platform.

We gather this data through direct user input forms, interactions with our features and services, and automated technologies (e.g., cookies and tracking pixels). Additionally, we may receive personal information from third parties who assist us in providing services, subject to their respective privacy agreements.

Cookies

OHE uses cookies to enhance your experience and provide valuable analytics. Cookies are small text files stored on your device by our website or apps:

  1. Strictly Necessary Cookies: Essential for navigating our site, ensuring basic functionalities, and maintaining user sessions.
  2. Preference Cookies: Used to remember settings and preferences, such as language selection.
  3. Analytics Cookies: Track website usage, gather aggregate data, and help us improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the data is no longer required for these purposes, we delete or anonymize it securely.

Security Measures

OHE implements robust security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: All data transmitted between your device and our servers is encrypted using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who process data on our behalf, ensuring they adhere to strict security standards.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights (Geographical Location Depending)

Depending on your location, you may have specific rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  • Restriction: The right to restrict processing of your personal data under certain circumstances.
  • Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  • Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.
  • Data Portability/Withdrawal of Consent: The right to withdraw consent for data processing at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights or if you have any data-related inquiries, please contact our privacy team using the details provided below.

Changes to Policy

OHE reserves the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated revision date. We encourage users to review this policy periodically to stay informed about how we protect their personal information.

Contact Information

For any privacy-related inquiries, feedback, or requests:

Email: [email protected]

Mailing Address: [OHE Privacy Team Address]

We are committed to addressing your concerns and ensuring a transparent and secure data handling process.